Pin Up Privacy Policy – Our Firm Commitment to Protecting Your Personal Data

1. Introduction

When you join pin up, you're not just visiting an online betting site – you're becoming part of a community built on trust and transparency. This Privacy Policy explains how pin up collects your information, how it is used, and most importantly, how it is kept secure.

The number of online betting users in Bangladesh grows every day – from Dhaka, Chittagong, and Khulna to the remotest corners of Mymensingh and Rajshahi, people across the country now access online services on their mobile devices. Safeguarding every one of these users' data is a core responsibility of pin up.

This policy applies to both the https://pinup-jit.com website and the pin up mobile application. By continuing to use the site, you are considered to have agreed to this policy.

2. What Information We Collect

Pin up collects only the data necessary to deliver the best possible experience. We do not gather information beyond what is needed.

2.1 Information You Provide Directly

• Full name & date of birth (for age verification)
• Mobile number and/or email address
• Password (always stored in encrypted form)
• Payment method details (e.g. bKash, Nagad number – reference information only, not the full number)
• Address and national ID details (only during KYC verification)

2.2 Automatically Collected Information

• IP address and geographic location (country level)
• Type of device and operating system used
• Browser Version & Language Settings
• Time on site, pages visited, and activity logs
• Data collected via cookies and similar tracking technologies

2.3 Transaction Information

• Deposit & withdrawal amounts and dates
• Betting history & gaming activity
• Bonus claim and usage records

3. How Your Information Is Used

Pin up uses your data only for specific, defined purposes. Each use is clearly outlined below:

• Account Management: To create your account, secure your login, and deliver a personalized experience.
• Payment Processing: To process deposits and withdrawals accurately and to prevent fraud.
• Legal Compliance: To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• Service Improvement: To improve your experience on the site and develop new features.
• Relevant Promotions: To send you offers and promotions tailored to your preferences (you can opt out at any time).
• Security Assurance: To detect and prevent suspicious activity.
• Customer Service: To resolve your issues quickly and effectively.

4. Sharing Data with Third Parties

Pin up believes your data belongs to you. However, in certain situations we may need to share information with our trusted partners:

4.1 Payment Processors

We work with trusted payment gateway providers to process your deposits and withdrawals. These providers receive only the minimum information necessary to complete each transaction.

4.2 Identity Verification Agencies

As part of the KYC process, we work with approved verification agencies to confirm your identity. This is done solely to keep your account secure.

4.3 Legal Authorities

Where required by legal obligation or court order, pin up may disclose the necessary information to the relevant authorities. In such cases, we always follow a minimum disclosure principle.

4.4 Technology Service Providers

We use hosting, analytics, and cybersecurity services to operate our platform. All such service providers operate under strict confidentiality agreements.

5. Cookie Policy

Pin up uses cookies to make your browsing experience smoother and more personalized. Cookies are small data files stored in your browser.

• Essential Cookies: Essential for the site to function properly – maintaining login sessions, security verification, and more.
• Functional Cookies: Remembers your preferences – language, theme, and game settings.
• Analytics Cookies: To understand which parts of the site are most used (without identifying individual users).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain site features.

6. Security Measures

Pin up employs industry-leading security technologies to keep your data protected:

Please keep in mind – no organization can guarantee 100% security on the internet. That's why we strongly encourage you to use a strong password, avoid reusing passwords across multiple sites, and never share your login credentials with anyone.

7. Your Data Rights

Pin up believes you should have full control over your own data. To that end, we provide you with the following rights:

• Right of Access: You may request access to your stored data at any time.
• Right to Rectification: You may correct any inaccurate information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Object to Processing: You may opt out of your information being used for marketing purposes.
• Right to Data Portability: You may request a copy of your data in a portable, commonly used format.

To exercise any of these rights, please contact our customer service team. We will process your request as promptly as possible.

8. How Long We Retain Your Data

Pin up does not retain your data longer than necessary. In general:

• Data is retained for as long as your account remains active.
• Upon account closure, your data will be deleted once all legal obligations have been met (generally within 5 years).
• Transaction records are retained for a specified period in accordance with financial regulations.

9. Policy on Minors

Pin up strictly refrains from providing services to anyone under the age of 18. Age is verified at the point of registration, and identity documents may be requested in cases of doubt.

If it comes to our attention that a minor has registered an account on pin up, that account will be immediately closed and all associated data securely deleted.

10. Changes to the Privacy Policy

This Privacy Policy may be updated if our services or the legal landscape changes. In the event of any significant changes, we will notify you via email or an on-site notification.

A "Last Updated" date is shown at the top of each policy. We recommend reviewing this page regularly.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, or wish to make a request regarding your data, our customer service team is always ready to help.